Cheryl Penava

Vice President of Practice Excellence

Mortenson Dental Partners

Topic: Driving and Inspiring Excellence Across Practices

Topic Description:

How do you earn the commitment from team members to strive for excellence?  This segment explores the best practices that result in team member engagement and an elevated patient experience, across multiple practices. Learn the importance of progress vs. perfection and the difference between “telling” others and “inspiring” others.

Breakout Topic: Leadership Development

Breakout Topic Description:

This Scaling Up breakout session will:

  • Provide guidance for launching leadership development into your practices,
  • Support the importance of both interpersonal and functional training, also known as soft skills and hard skills
  • Promote knowing where to find resources to get started, and
  • Recognize leadership as an integral part of your growth and culture

Learning is a process, not an event.  We welcome your attendance and participation in our Leadership session!

Cheryl’s Bio:

Cheryl has a unique background of leadership experiences at several Fortune 500 companies.  Her areas of expertise include operational best practices, learning & development, leadership development, change management, and the ability to create cultural shifts in the workplace. She is a certified trainer and facilitator, and an ICF accredited coach.  Cheryl managed her own executive coaching and consulting practice and held corporate positions at Bellsouth Publishing, Allstate Financial, and Humana. At Mortenson, she leads the Practice Excellence team, which consists of both Operations and Learning & Development. Her team strives to increase skill proficiency and drive excellence across practices through highly engaged team members.  Cheryl is a Kentucky native (Bardstown) and a graduate of the University of Kentucky, where she studied Broadcast Journalism. Cheryl received her Executive MBA at Lake Forest Graduate School of Management (Chicago, IL). Cheryl is passionate about the development of people and the goal of operational excellence, resulting in outstanding patient care. She wants to ensure that everyone has the opportunity to reach their full potential, regardless of role or title.  Everyone leads from where they are!